Privacy Policy

Last updated: August 16, 2026

Japanese Oni Masks is an online store offering masks, apparel, accessories, home decor, tableware, jewelry, and related physical goods. This Privacy Policy explains how we collect, use, and share personal information when you visit our store, place an order, contact us, or otherwise use our services.

Information we collect

Depending on how you use the store, we may collect information such as your name, email address, phone number, billing and shipping address, order details, product selections, communications with us, and marketing preferences.

When you browse the store, certain technical information may also be collected automatically, such as your IP address, browser and device information, pages viewed, referring pages, and cookie or similar technology data.

Payment information is processed through Shopify and the payment providers available at checkout. We generally do not receive or store your full payment card details.

How we use personal information

We use personal information to operate the store, process payments and orders, arrange shipping and delivery, provide tracking information, handle returns and refunds, respond to customer service requests, prevent fraud and misuse, maintain store security, improve our products and website, and send marketing communications where permitted.

How information may be shared

We may share information with service providers when reasonably necessary to run the store. These may include Shopify, payment processors, shipping carriers, suppliers and fulfillment partners, customer support providers, analytics services, and marketing or advertising providers. These parties may process information only as needed to provide their services or as otherwise permitted by applicable law and their own terms.

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or customers, investigate fraud or security issues, or in connection with a business transfer such as a merger, acquisition, or sale of assets.

Shopify

Our store is hosted on Shopify. Shopify processes information to provide the ecommerce platform, checkout, payments-related functionality, security, analytics, and other services used by the store. Shopify's own privacy terms may also apply to information it processes.

Cookies and similar technologies

Our store and service providers may use cookies and similar technologies to keep the site functioning, remember preferences, understand site usage, improve performance, help prevent fraud, and support advertising or marketing where permitted. Your browser or available privacy controls may allow you to limit certain cookies or tracking technologies.

Marketing communications

If you choose to receive marketing messages, we may use your contact information to send product updates, promotions, or other store news. You can unsubscribe from marketing emails by using the unsubscribe option in the message or by contacting us.

Data retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and meet legal or accounting obligations. Retention periods can vary depending on the type of information and why it is required.

International processing

Because we sell and fulfill physical products internationally and use service providers in different locations, personal information may be processed in countries other than the country where you live. Where required, appropriate safeguards may apply to those transfers.

Your privacy choices

Depending on where you live, applicable law may provide rights relating to your personal information, such as requesting access, correction, deletion, or information about how it is used. You may also have choices regarding marketing communications and certain data collection technologies. We may need to verify your identity before completing some requests.

Children

Our store is intended for a general audience and is not designed to knowingly collect personal information from children where parental consent would be required by applicable law.

Third-party links

Our store may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for how those third parties handle information.

Security

We use reasonable administrative and technical measures, together with the security features provided by Shopify and our service providers, to protect personal information. No online service or method of electronic storage can guarantee absolute security.

Changes to this policy

We may update this Privacy Policy when our store, services, technology, or legal obligations change. The current version will be posted on this page with its updated date.

Contact us

For privacy questions or requests, email helpteamatyourservice@gmail.com or use our Contact Us page.